[
लॉग-इन
]
होम
Sl. No.
Services
Timeline
1
New Service Connection for LT Consumers
As Per BERC Timeline
2
New Service connection for HT Consumers
As Per BERC Timeline
3
New Service Connection for Smart Meter Consumer
As Per BERC Timeline
4
Go Green/e-Bill
3 Days
5
Bill View and Payment
Immediately
6
Recharge Facility for Smart Pre-Paid Consumer
Immediately
7
Self-Bill Generation
3 Days
8
Mobile No. Update
2 Days
9
e-Mail Update
2 Days
10
Load Enhancement
As Per BERC Timeline
11
Load Reduction
As Per BERC Timeline
12
Bill on Missed Call
Immediately
13
1912 Consumer Helpline
As Per BERC Timeline
14
Power Theft Complain Through WhatsApp
100% Action
15
Grievance Redressal
According to Nature of Complain & BERC Timeline
16
Correction in Billing address
As Per BERC Timeline
17
Disconnection
As Per BERC Timeline
18
Solar Rooftop Net-Metering Request
As Per BERC Timeline
19
e-Wallet (Collection at Door Step)
Immediately
20
Feedback/Status Checking Facility for Online Application
Immediately
21
Spot Billing (Bill at Door Step)
Immediately